Services Overview

Service is one of the hallmarks of Balboa Management Group. It’s one of the things we do best. We provide all the services other management companies provide AND we can individualize a services program specifically for your community.

Customer Service

  • 24-hour emergency response
  • Live answering service for after office hour calls
  • Convenient service request submission through telephone, voice mail, or email
  • Immediate response from your property manager or for maintenance requests, account inquiries, and escrow questions

Financial Services

  • Billing statements for homeowner assessments and miscellaneous charges
  • Full financial statements including reports specific to your community’s needs
  • Assistance with financial planning including budgeting and investment of reserve funds

Maintenance Services

  • Reliable, top quality licensed subcontractors and an extensive list of preferred vendors
  • Assistance with developing maintenance standards
  • Complete contract negotiations including payment schedules
  • Monitoring of services as they are performed

Property Managers You Can Count On

  • Mature, experienced property managers dedicated to your community
  • Highly skilled in interpersonal communication and dispute resolution
  • Membership in professional organizations such as Community Association Institute (CAI), California Association of Community Managers, Inc (CACM) and the Institute of Real Estate Management (IREM) and participation in the continuing education programs.